Shipping fees are calculated at checkout based on your destination. Our standard rates are:

• Europe (Spain included): €9.99
• International (UK included): €12.99

Because items are made to order, production time is separate from shipping transit time.

After your order ships, you will receive a tracking number by email. Please allow up to 24 hours for the carrier to update tracking information.

Items are printed and packed after the order is confirmed. Typical production time is 2–7 business days.

Shipping time (after dispatch) depends on your destination:

• Europe (Spain included): 7–12 business days
• International (UK included): 10–20 business days

Total delivery estimate = Production (2–7 business days) + Shipping time (above).

All timeframes are estimates. We are not responsible for delays caused by customs, weather, or carrier incidents.

Because items are produced specifically for each order (made-to-order), we generally do not accept returns for change of mind or sizing. This helps us keep prices fair and reduce waste.

If an item arrives defective, misprinted, or damaged in transit, we will replace it or issue a refund after verification — see claim procedure below.

To make a claim for defects or shipping damage:

1. Contact us at calixworld@hotmail.com within 30 days of delivery.
2. Include your order number and clear photos of the item and packaging showing the issue.
3. We will review the claim with the POD provider and respond with a replacement or refund if approved.

Processing a replacement may take longer than a regular order since the item must be reproduced.

Because production begins shortly after an order is placed, cancellations or changes are only possible within a short window. We accept cancellation/modification requests within 2 hours of placement. After that, the order is sent to production and cannot be modified.

Contact calixworld@hotmail.com immediately with your order number to request a change.

Displayed prices may not include local taxes, VAT, duties, or import fees. For international orders, you may be charged customs fees upon arrival — these are the responsibility of the recipient unless otherwise stated at checkout.

When your order ships we'll send a tracking number to the email used at checkout. Tracking may take up to 24 hours to activate. If you don't receive tracking info within the expected timeframe, contact us at calixworld@hotmail.com.

Most of our items are produced specifically for each order (and may include custom prints). This made-to-order approach means we cannot resell returned items, so we do not accept returns for fit or preference. Please check product size charts carefully before purchasing.